Returns

To return the unwanted items you will need to create an RMA from your account. Please note returns are only accepted within 14 days of delivery.
 
Please log into your account and go to:

1. Order history and click Details on the relevant order.
2. Select the item you wish to return including the quantity to return.
3. Under ‘Merchandise Return’ please write details of why you wish to return the products.
4. Then click Make an RMA Slip.
5. We will then authorise the request for returns.
6. Once we have approved the request you will receive an email from us.
7. In My Account, under My Merchandise Return print off the RMA slip.
8. Please ensure the RMA slip is in with the package, failure to include this will incur delays in processing the returns.

Terms and conditions for return:

You have 14 days from delivery of goods to raise a return of products that you no longer require or where you have changed your mind. Returns must be actioned through your order history on your account section on the website following the steps shown above. Items that you no longer require or where you have changed your mind must be returned to us in unused and acceptable condition to resell, failure to do so will result in no refund if the items are deemed unsellable.

1. You can not make a return of items after 14 days of delivery
2. Items must be unused and returned in their original packaging
3. Items must not be personalised
4. Items must not be washed
   
   

Sending back returns we deem used or void of our Terms and Conditions will be rejected.